Tag Archives: Special Investigations Unit

Why Has My Claim Been Transferred to the SIU?

All insurance companies have a Special Investigative Unit [SIU] that handles elevated claims. Policyholders may be informed by the claims adjuster that their claim has been transferred to the SIU, leaving the insured confused and perhaps apprehensive. So, what does it mean when a claim has been transferred to the SIU?… Continue Reading

Insurance Bad Faith Can Also Be Found When an Insurer Fails to Properly Investigate the Claim

Insurance Codes are regulated by each state, but ask any insurance company representative in any state and they will tell you it is an insurance company’s duty to place the insured’s interest ahead of the insurance company’s interests; and the proper way to handle a claim is to find coverage wherever possible.… Continue Reading

Is Someone From Special Investigation Unit (“SIU”) At My Door Just Because I Have A Public Adjuster?

I have heard that a common approach to handling claims by some insurance carriers in Florida is to send a Special Investigation Unit (“SIU”) representative out on all claims where there is a public adjuster involved. When I did insurance defense work much of my focus was on fraud investigations. We worked closely with SIU … Continue Reading

Former Fire Loss Investigator Explains Why He Now Helps Policyholders

Richard Schwartz, a former fire cause and origin investigator, recently shared some of his insight into how insurance carriers evaluate fire losses and the evolution special investigative units have had in the claim process. Richard has vast experience, with more than nineteen years as an insurance company consultant and expert witness.… Continue Reading

Invoices: A Practice Tip for Policyholder Counsel and Public Insurance Adjusters — A Warning to Otherwise Honest Policyholders

An insurance company adjuster’s request for invoices of personal property items can be a trap for otherwise honest policyholders. I have been thinking about this topic as a result of Corey Harris‘ post, Notifying the Police in the Case of a Theft Loss, and the weekly highlighted fraud case in Claims Magazine, "Fraud of the … Continue Reading

Sandy Burnette Defends Insurance Fraud Fighters

(*Chip Merlin’s Note—Sandy Burnette is a prominent insurance defense attorney with exceptional experience in cases where insurance fraud or arson are suspected. I have known Sandy for 27 years. As you can see from his rhetoric, he is a fierce defender for those engaged in the fight against insurance fraud. Keeping with my Fair and … Continue Reading